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⚖️ STATUTORY DUE DILIGENCE & INTERMEDIARY SAFE HARBOUR

Grievance Officer & Content Takedown Portal

Under Section 79 of the Information Technology Act, 2000 and Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, ClasyAds Marketplace operates a designated 24-hour statutory Grievance Redressal Desk for reporting copyright infringement, unlawful content, or user violations.

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Resident Grievance Officer

Jitan Aneja (Resident Grievance Officer)
Email: clasyads@gmail.com
Phone: +91 8872513129

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24-Hour Statutory SLA

Complaints are acknowledged within 24 hours. Unlawful, obscene, or infringing content is reviewed and disposed of within 15 days under Rule 3(2).

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Intermediary Status

ClasyAds is a neutral technology platform under Sec 79 IT Act. We expeditiously disable access to infringing material upon actual notice.

Submit Formal Grievance / Takedown Notice

Please provide complete details and supporting verification for expedited triage by our compliance team.

Selected Ad: Hyundai Creta 1.5 Sx Sunroof Petrol July 2021 (ID #9)
Supported: PDF, PNG, JPG, WEBP, DOC up to 8MB.

🔍 Track Existing Grievance Ticket

Enter your tracking ticket number to verify real-time status and redressal notes.

🏢 Physical Postal Office

ClasyAds Legal & Intermediary Compliance Desk, B16-82/115, Miller Ganj, Ludhiana, Punjab — 141003, India

Operating Hours: Monday – Saturday: 9:30 AM to 6:30 PM IST (Excluding Gazetted Holidays)